CRM ou « Customer Relationship Management » signifie littéralement « gestion de la relation client ». C’est plus exactement un logiciel pensé pour les équipes impliquées …
CRM ou « Customer Relationship Management » signifie littéralement « gestion de la relation client ». C’est plus exactement un logiciel pensé pour les équipes impliquées …
Autrement appelé logiciel ERP (pour Enterprise Resource Planning), un progiciel de gestion intégré ou PGI est un outil conçu et développé pour simplifier significativement la gestion d’une entre…
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